CLEAN AND CLEAR OWNERS MANUAL

DE FNS PLS FILTER OWNERS MANUAL

INTELLI BRIGHT LIGHT OWNERS MANUAL

DURA GLASS 2 OWNERS MANUAL

INTELLIFLO VS PLUS SVRS

MAX E PRO OWNERS MANUAL

KREEPY KRAULY OWNERS MANUAL

MAX E THERM HEATER OWNERS MANUAL

FREQUENTLY ASKED QUESTIONS Q. My pool water is clear do I really need to balance it each week? A. Even though your water may be clear it can cause skin rashes, tooth decay, respiratory ailments, staining of plaster, etching, corrosion of metals, scale build-up, and in extreme cases bacteria that can cause death to young children and serious sickness to adults if it is not properly balanced. Q. How often should i change the water in my pool? A. When your TDS (Total Dissolved Solids) are in excess r 2,000 PPM. Approximately every 3 to 5 yeas. Q. Should I change my own water? A. Only if you have a submersible pump and are familiar with adding start up chemicals (Cyanuric Acid, Stain and Scale, Chlorine, Acid, etc.) Draining a pool using pool filtering pump usually will not work once the water level drops below the skimmer. It is also causes a lot of strain on your filter. We do offer a draining service with balancing of chemicals once refilled. Call us for more details! Q. Is it okay to drain my pool for the winter? A. Absolutely not! A pool should not be drained for more than a couple of days. Without water, your plaster will crack and in very rare instances where water tables or high pools have actually risen or popped out of the ground. Q. What is TDS? A. The sum total of all the dissolved material in the water is called "total dissolved solids" or TDS. Sources of TDS in the water include disinfectants, balance chemicals, calcium hardness, source water, bather waste, algaecides, total alkalinity, wind blown dust and dirt, phosphates, nitrates,and sulfates. Q. What are phosphates? A. Phosphate is the major cause of algae in swimming pools. Phosphate and nutrients are required by all living organisms, including algae to survive and flourish. Phosphate is introduced to pool water from a variety of sources including rain, runoff from lawns and gardens, fertilizers, birdseed, plant material, pool fill water such as bores, dust, suntan oil and leaves. With time, all of these sources will cause a build up and increase the concentration of phosphate in the water and progressive algae growth. There are lanthanum based compounds/phosphate removers available to reduce the level of phosphate in your pool water below 100 PPM or as close to a 0 reading as possible. Q. What is Cyanuric Acid? A. Cyanuric acid, also referred to as "conditioner" or "stabilizer" is added to the pools and spas to slow down the decomposition of chlorine from the sun's ultraviolet rays (UV). With the correct cyanuric acid levels, it can save up to 80% of normal chlorine consumption during peak sunny months. The level should not exceed 100 PPM. Ideal range is 50-80 PPM. Q. How long should my filter run each day? A. Your pool filter is the most important component in keeping your swimming pool clean. Ideally, a filter should run all the time for maximum circulation and debris removal. A minimum of 8 hours a day in the summer and 4 to 6 hours per day int he winter is highly recommended.  Q. When should I run my pool filter? A. To retard chlorine evaporation, maximize water clarity and prevent algae, your pool filter should run during the hottest part of the day. Q. What's the difference between back-washing my filter and cleaning it? A. Back-washing your filter doesn't remove all the contaminates from your filter. In order to make sure your filter is thoroughly clean you must pull it a part and clean each grid one by one. Q. Do you service salt pools? A. Yes we do! More and more of our customers are switching to salt chlorination. Interested in switching? Give us a call! Q. What is the APSP and why should I hire professionals that belong to it? A. The Association of Pool & Spa Professionals wants to help you use your pool, spa, or hot tub responsibly. As with many products, by following manufacturers' guidelines and simple rules, you'll have a positive, safe, enjoyable experience. APSP continually works with nationally recognized safety groups and with federal, state, and local governments to ensure you are protected and have the most up-to-date information on pool, spa, and hot tub safety. Q.Where can I go to find out more safety tips? Safety Information If you have more questions for us. Please fill out the form below.

Q. Why should I use a pool service? A. CONVENIENCE: Many of us simply cannot afford the time it takes to maintain a pool on a regular basis. We do the work and take the time to inspect the pool and the equipment for proper operation. If small parts are needed,they are obtained and installed on the next service date, saving you an inconvenient trip to the pool store. No need to lug home gallons of acid and chlorine and find a place to store them safely when no in use. COMPETENCE: We are experts, because we maintain pools for a living. Knowing what it takes to obtain the proper water chemistry is what w do daily. We know what to do if we spot an algae bloom. As with most things, consistency is critically important and that is why we come on the same day every week. We notice changes in the water balance and adjust accordingly. COST EFFECTIVE: It will cost you a little more for us to maintain your pool, but probably not that much. You will probably spend an average of $40.00-$50.00 per month for the necessary chemicals, including chlorine tablets, muriatic acid, shock treatments and chemical test kits. For only a few dollars a week more, we will come to your house and do it all for you. WHAT IS YOUR TIME WORTH?: Let's do the math. If you spend an estimated 1 hour per week x 4 weeks per month cleaning your own pool and let's say you earn $20 per hour at your job $20 x 4 = $80 plus you are spending $40 to $50 per month on chemicals (and time to pick up chemicals). It's costing you $130.00 per month at best to clean your own pool. Q. Is salt chlorinated systems better than the traditional hand chlorinated system? A. Salt chlorinators do have many advantages over the traditional hand chlorinated system. The salt chlorinator sanitizes pool water by converting the salt in the water to chlorine gas, sanitizing your water and then changing back to salt. Adding fresh water to the pool does cause the salt levels to drop, therefore salt pools do require salt to be added, usually two to three times per year. Also, the salt in the water works as a natural water softener, creating a much more comfortable environment to swim in comparison to the harshness of a hand-chlorinated pool. And finally, safety. When it comes to pools, the most important thing is that your family is kept safe from bacteria and algae. Chlorine does not have a long life and therefore even if you test the water for chlorine prior to swimming and find the level is correct, after an hour or so, that chlorine could have completely dissipated, leaving the water open for dangerous bacteria. Because a salt chlorinator will continue to sanitize your pool while the pool is in use, the chlorine int he water is constantly being replaced with "new chlorine," keeping the water sanitized at all times and keeping your family safe. Salt cells do require manual periodic cleaning and maintenance. Also, your pool's pH will tend to run very high and require large dosage of muriatic acid. Q. Is it okay for my dog to swim in the pool, or drink the pool water? A. Dogs love to swim in the pool. However, chlorinated water is not good for dogs. The chlorine can remove the natural oils from the dog's body and cause dry, itchy skin. Also, too high of a sanitizer level ca irritate the dog's esophagus if they drink the pool water. Having a dog in the pool is equivalent to having 40 people jumping into your pool at once. And besides, dogs never wipe themselves after they potty. Do you really what that in your pool? Q. I have a yellow dial type timer. How do I adjust it? A. In order to adjust your timer you'll need to pull the yellow dial towards you and turn it until the bottom arrow is pointing at the correct time. By unscrewing the on and off set screws you can change the time your pool equipment will turn on and off.   What question can we answer for you? Question: * Name:  * required   How satisfied were you with our website? Extremely Satisfied Satisfied Neutral Dissatisfied Extremely Dissatisfied   Is there any way we can improve on it? Suggestions: